Shipping & Returns
Please read each product description for the approximate time that your item will ship.
Dresses in the "Formal-Wear" Collection are shipped within 1-2 business days from our warehouse in the USA so these items can be expected quickly.
Pre-orders typically take anywhere from 2-8 weeks to arrive depending on the season and if the pre-order is in-stock with our supplier or if it is a custom order (the estimated time of arrival will be clearly stated in the product description upon ordering).
Most other items are shipped from our fulfillment center overseas and can take approximately 2-4 weeks to arrive to you. Shipping times for these items are clearly stated in the product description upon ordering.
We are located in Missouri, but we work with suppliers that we have had a long-time relationship with overseas that will ship directly to you. These items may ship separately from the rest of your order and make take approximately 2-4 weeks to arrive to you.
Items in our Quick Ship Collection may ship separately from the rest of your order as they are in-stock in our USA fulfillment center.
Some of the items you order will ship separately. For these items, they are in different fulfillment centers (you will receive a tracking number for each).
$4.50 Flat-Rate Shipping (U.S. Only). Includes APO addresses.
We are not responsible for lost or stolen packages once your order has shipped.
RETURNS & EXCHANGES
So that we can offer a large selection at amazing prices, we cannot accept returns for money back.
We can only offer STORE CREDIT (or an exchange when possible).
Returns/exchanges must be made within 14 days of tracking showing as delivered.
Please be sure to refer to the size chart or let us know if you have any questions on sizing before ordering if you are unsure.
Buyer is responsible for return shipping and must obtain a tracking number for reference.
Before attempting a return/exchange, contact us. If you do not contact us prior to a return/exchange, we will mark your package "Return to Sender" and we will not be responsible for any lost postage fees you incurred.
Gift cards, sale/clearance items, and items won in a giveaway are not available for returns/exchanges.
CHILDREN'S FORMAL-WEAR DRESSES ARE NOT AVAILABLE FOR RETURN. PLEASE REFER TO SIZE CHARTS BEFORE ORDERING.
Thank you & contact us if you have any questions or need assistance!